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Geoffrey Belzer is a business-savvy litigator who concentrates on the defense of professional liability, cyber liability and complex commercial claims. He has appeared on behalf of clients in the Northern, Central and Southern districts of Illinois and in many Illinois circuit courts. He also is admitted to practice in Ohio federal and state courts where he regularly practices on behalf of Wilson Elser’s national clients and on a wide variety of claims throughout the state, including personal injury claims arising in transportation, product liability and premises liability matters. This includes the defense of claims involving both fatal and catastrophic losses and defense through final disposition – including appellate representation.

WebA recent Washington Post article examined the issue of patient privacy complaints after medical providers responded to negative Yelp® reviews about medical care. The issue of how a professional can (or should) respond to negative online reviews is not limited to physicians or medical facilities. While attorneys are not subject to HIPAA, they are all well aware that attorney-client communications are privileged and confidential and only the client can waive that privilege.

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Consider this scenario: A young couple entrusts you, an experienced real estate attorney, to assist them in the purchase of their first home. Days before closing, your unsecured email account gets hacked and your client receives an email, which to all appearances is from you, telling them to wire funds to a third-party account instead of bringing the cash to closing. You only find out about “your” email to your client after the transfer has been made and your clients’ savings, accumulated over many years, is gone. What exactly do you think you can say to your clients to make it better?

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